1. Controller
Last Updated: 08.12.2028
ASTROJOLO Łukasz Socha
Cicha 43, 44-144 Nieborowice, Poland
VAT ID: PL9543435315
Contact: https://shop.astrojolo.com/contact/
Website: https://shop.astrojolo.com
2. Introduction
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and share your information when you use shop.astrojolo.com.
By using our website or purchasing goods, you consent to the processing of your personal data as described here.
3. Personal Data We Collect
When you use our service or place an order, we may collect:
- Identity & contact information: name, email, telephone, billing and shipping addresses
- Account information: if you create an account
- Payment information: processed securely by PayPal, Paynow, or bank transfer (we do not store credit card numbers)
- Purchase history: products ordered, quantities, invoices
- Technical information: IP address, browser type, device type, cookies (see Cookie Policy)
4. Purpose & Legal Basis
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To process and fulfill orders, including shipping and payment | Contract fulfillment (Art. 6(1)(b) GDPR) |
| To communicate about orders, customer service, or returns | Contract fulfillment / legitimate interest |
| To comply with legal obligations (tax, accounting, warranty) | Legal obligation (Art. 6(1)(c) GDPR) |
| To improve website and marketing (optional newsletters) | Consent (Art. 6(1)(a) GDPR) |
5. Data Sharing
We may share your data with:
- Payment service providers: PayPal, Paynow, banks
- Shipping carriers: courier, postal service, parcel lockers
- Legal authorities: if required by law
- IT and cloud service providers: hosting, website analytics, email system
We do not sell your data to third parties.
6. Data Retention
We retain your personal data only as long as necessary:
- Orders & invoices: 10 years (Polish accounting law)
- Customer account: until deletion request
- Marketing consent: until withdrawn
- Website logs/cookies: up to 12 months
7. Your Rights (GDPR)
If you are in the EU, you have the right to:
- Access your personal data
- Rectify inaccuracies
- Delete your data (“Right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing for marketing purposes
- Withdraw consent at any time
To exercise these rights, contact us at astrojolo@astrojolo.com.
You also have the right to lodge a complaint with a Data Protection Authority in your country.
8. Cookies & Tracking
We use cookies for:
- Site functionality (required)
- Analytics (to improve the website)
- Optional marketing (only with consent)
You can manage or disable cookies in your browser, but some features may not work properly.
Full details are in our Cookie Policy.
9. Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure data storage
- Encrypted communication (HTTPS)
- Limited access to authorized personnel
However, no method is 100% secure. By using our website, you accept this residual risk.
10. Minors
Our website is not intended for children under 13.
We do not knowingly collect data from minors.
11. International Transfers
Some service providers may process data outside the EU/EEA.
We ensure appropriate safeguards, e.g., standard contractual clauses, are in place.
12. Updates to this Policy
We may update this Privacy Policy occasionally.
The latest version is always published on shop.astrojolo.com.
We will notify users of material changes where required by law.
13. Contact
For questions regarding your personal data or this Privacy Policy, contact:
Contact: https://shop.astrojolo.com/contact/
Address: Cicha 43, 44-144 Nieborowice, Poland
